Suvecha Pharma 💊

Acceptance: By using Suvecha Pharma services, you agree to all terms below. If you do not agree, please refrain from ordering.

Phone & address required: We only collect name, phone number, and delivery address. This information is mandatory to process your order.

Payment in advance: All orders must be paid before dispatch. We do not accept cash on delivery. Your order will be processed only after we receive the full payment.

No refunds accepted: Once an order is confirmed and paid, we do not issue refunds. Please double‑check your order before payment.

Call acceptance is mandatory: We may call you to confirm order details. If you refuse to accept our call or remain unreachable, we reserve the right to take necessary action, including cancellation or legal follow‑up.

Consequences: Failure to comply with these terms (e.g., payment default, refusing calls) may result in account suspension, order cancellation, or other actions as deemed appropriate by Suvecha Pharma.

Delivery & timing: We strive to deliver within the promised timeframe. However, delays may occur due to unforeseen circumstances. We will keep you updated via phone or SMS.

What we collect: We collect only your name, phone number, and delivery address – nothing else. This data is essential for order fulfillment and communication.

Why we collect: To process orders, confirm deliveries, and provide customer support. We never ask for financial or sensitive data beyond what is stated.

Data protection: Your information is stored securely and used only for internal operations. We do not share, sell, or rent your data to third parties.

Call records: When we call you for order confirmation, we may keep basic call logs for quality and dispute resolution.

Data retention: We retain your data only as long as necessary to fulfill orders and comply with legal obligations. You may request deletion by contacting us.

Your consent: By using our service, you explicitly consent to the collection and use of your name, phone, and address as described.

No refunds: Suvecha Pharma operates on a strict no‑refund policy. Once your order is placed and payment is confirmed, we do not entertain refund requests.

Order verification: Please verify your order (items, quantity, address) before making payment. We are not responsible for errors made by the customer.

Damaged / wrong item? In the rare case you receive a damaged or incorrect product, we may offer a replacement only if you notify us within 12 hours of delivery. This is not a refund, but a one‑time adjustment at our discretion.

Cancellation: Orders cannot be cancelled once they are dispatched. If you wish to cancel before dispatch, please call us immediately – but refund is still not guaranteed.

Dispute resolution: Any concerns regarding your order should be communicated via phone or email. We will review each case, but refunds remain unavailable as per our policy.